- Customer Care Line
- 817-840-3000
We're changing our name from Innovate Loan Servicing to Granite Pass. It's a new name for the same company you've been working with.
What this means for you: nothing.
Your account stays open, your login still works, your payment amount and due date don't change, and you can keep paying the same way you always have. Your loan terms are unchanged.
The only thing that's different is the name on this site and on your paperwork.
If you have questions, call 817-840-3000 — same number, same people.
