Privacy Policy

This website is owned by the Innovate Loan Servicing Corporation ("Innovate "). By using this website, you are agreeing to these Terms and Conditions.
Who we are
Who is providing this notice?
Innovate Loan Servicing Corporation. We specialize in servicing loans and leases across the U.S.
Our website address is: http://ils.theinnovatecompanies.com.
What does Innovate Loan Servicing Corporation (“Innovate”) do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
• Name, phone number, email address
• Social Security number and income
• Account balances and payment history
• Credit history and credit scores
How?
All financial companies need to share customers personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers personal information; the reasons Innovate chooses to share; and whether you can limit this sharing.
 
Reasons we can share your personal information
Does Innovate share?
Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigation, or report to credit bureaus.
Yes
No
For our marketing purposes – to offer our products and services to you.
Yes
No
For joint marketing with other financial companies.
Yes
No
For our affiliates’ everyday business purposes – information about your transactions and experiences.
Yes
No
For our affiliates’ everyday business purposes – information about your credit worthiness.
Yes
Yes
For our affiliates to market to you.
Yes
Yes
For nonaffiliates to market to you.
Yes
Yes
How does Innovate protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and physically-secured files and buildings. We also maintain physical, electronic and procedural safeguards, including computer virus protection software, internet firewalls, and 128 bit Secure Socket Layer protocols.
How does Innovate collect my personal information?
When we purchase or service your account, we collect your personal information from the dealership where you purchased your vehicle. We also get personal information from you directly during the course of servicing your account, for example, when you
• Give us your income information
• Provide employment information
• Provide account information
• Give us your contact information
• When you fill out a contact form on our site
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
• Sharing for affiliates’ everyday business purposes information about your creditworthiness
• Affiliates from using your information to market to you
• Sharing for nonaffiliates to market to you
What happens when I limit sharing for an account, I hold jointly with someone else?